Smile.io is one of the world’s most trusted loyalty programs built to reward your top customers for joining, engaging, and sharing in your brand community. Adding Smile.io into your Tapcart mobile app experience allows shoppers to earn points simply by using the app they already know and love. It’s a proven way to increase purchase frequency and retain your best network of customers.

This integration is available for Tapcart Plus and Enterprise plans.

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How does the Smile.io Integration work?

Customers receive points for valuable actions like placing an order or writing product reviews. Customers are able to earn statuses through an exclusive VIP program and can redeem points within the mobile app.

*Please note that a reward code redeemed from Smile will not work with a checkout holding a subscription product.

What are some of the benefits?

  • Brands can allocate points for valuable customer actions like placing an order or writing a product review

  • Customers earn statuses through an exclusive VIP program

  • Offer redemption options in-app for a fixed amount or percentage-based discount

How do I connect the integration?

If you are already a Smile.io customer, simply follow these steps to connect:

  • Open your Shopify Dashboard and click on the “Apps” tab.

  • Find the app titled “Smile: Rewards & Loyalty“.

  • Click on the “Settings” button.

  • Click “Platform”.

  • Click the “show more” button and then copy/paste the values in the “Private” text fields into their respective fields on the Tapcart Smile Integration page.

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How do I use the Smile.io integration?

You can manage your Smile.io integration from the Integrations tab of your Tapcart Dashboard. You can customize the following fields to keep your Loyalty program on-brand:

Rewards Web URL: Connect your Store’s dedicated webpage to your Rewards Program. Your mobile app users can access the URL in the info icon on the upper right-hand corner of the Loyalty User Account View. This field is optional.

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Custom Banner: Show off your branding and add a splash of color in the Loyalty User Account View. The banner will also show in the Redemption View on the cart and within the checkout. The Custom Banner is required to enable the integration.

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Customer Referral Program Description: Customize a message your customers will see to encourage them to share a referral link.

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Customer Referral Program Share Message: Customize the message that your consumers will share.

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